How Our Ordering Process Works

1. Browse and Select Products

• Online Browsing: You can explore our wide range of products on our website. Each product page provides detailed descriptions, images, and customization options.

• Custom Orders: If you have specific requirements or wish to create a fully custom piece, you can contact our team directly. We are here to help you bring your vision to life.

2. Placing Your Order

• Order Online: Add your selected items to the cart and proceed to checkout.

• Contact Us: For custom orders, reach out to our team. We'll guide you through the process and finalize your custom specifications.

3. Order Confirmation

• Receipt: Once your order is placed, you will receive an order confirmation and receipt via email.

• Production: We begin crafting your items with the utmost care and attention to detail.

4. Delivery or Pickup

• Delivery Options:

  • Standard Shipping: We can ship your order using a standard shipping company. Shipping costs will be calculated based on your order details.

  • Local Delivery: If you are within 40 miles of Portsmouth, NH, we offer delivery at $2.00 per mile, including in-home setup.

• Pickup: You also have the option to pick up your order directly from our workshop.

5. Enjoy Your Custom Piece

• Receive Your Order: Your handcrafted item will be ready for pickup or delivered to your specified address.

• Setup Included: For local deliveries within 40 miles, our team will assist with in-home setup to ensure everything is perfect.

If you have any questions or need assistance at any stage, please don’t hesitate to contact us. We're here to help make your experience seamless and enjoyable.